Slide
Notice on Reminding Customers Beware of Fake JASMINER Customer Service Staff
2022-04-25
Due to the popularity of JASMINER X4 series products, many criminals have started to disrupt the market and infringe the rights of JASMINER's customers. The JASMINER official operating team has worked hard to monitor the situation and take action. Here, we would like to remind customers and users to strengthen security awareness.
Recently, some outlaws published fraudulent information online by making fake JASMINER websites or pretending to be JASMINER's customer service staff. With the name of handling business or providing services, they sent fraud links to customers, asked for private information and induced customers to transfer funds. To protect the rights of our customers and JASMINER, we declare the following solemnly:
1. JASMINER attaches great importance to protecting customer information all the time. Contract information and customer information will not be disclosed. We will not require customers to transfer funds to unknown accounts.
Please be cautious of actions that may leak your private information. Please do not click on unknown links; please do not add strangers to your social contacts; please do not disclose your identity, contract, or bank account information; please do not transfer funds to unknown accounts.
If you have any questions regarding JASMINER products or services, don't hesitate to contact our official customer service staff. You can reach us by looking for the administrator logo in JASMINER official communities.
Recently, some outlaws published fraudulent information online by making fake JASMINER websites or pretending to be JASMINER's customer service staff. With the name of handling business or providing services, they sent fraud links to customers, asked for private information and induced customers to transfer funds. To protect the rights of our customers and JASMINER, we declare the following solemnly:
1. JASMINER attaches great importance to protecting customer information all the time. Contract information and customer information will not be disclosed. We will not require customers to transfer funds to unknown accounts.
Please be cautious of actions that may leak your private information. Please do not click on unknown links; please do not add strangers to your social contacts; please do not disclose your identity, contract, or bank account information; please do not transfer funds to unknown accounts.
If you have any questions regarding JASMINER products or services, don't hesitate to contact our official customer service staff. You can reach us by looking for the administrator logo in JASMINER official communities.
2. Please be advised of the contact information of JASMINER's official customer service.
· The ONLY service number is +86 400-022-3866.
· The sales email address is sales@sunlune.com.
· The WeChat service account is jasminer2021.
Supposing someone pretends to be a JASMINER service staff, please verify with us by checking the above contact information or joining JASMINER communities to verify with the official administrators.
The Chinese community of TELEGRAM is https://t.me/JasminerCommunity_Chinese,
and the English community of TELEGRAM is https://t.me/JasminerCommunity.
3. JASMINER strongly condemns illegal acts that impersonate "JASMINER customer service staff" or deceive customers/users. If found, an in-depth investigation will be conducted. JASMINER reserves the right to take legal action. Please beware and report to us if you encounter any suspicious acts.
Please stay alert and do not believe unofficial news about JASMINER. If you have any questions, don't hesitate to contact the official customer service.
More product announcements, exciting events, and the latest news will be released on JASMINER's official new website (the only official website), www.jasminer.com! Thank you for your trust and support. All of us at JASMINER wish you a good and lucky day!
· The ONLY service number is +86 400-022-3866.
· The sales email address is sales@sunlune.com.
· The WeChat service account is jasminer2021.
Supposing someone pretends to be a JASMINER service staff, please verify with us by checking the above contact information or joining JASMINER communities to verify with the official administrators.
The Chinese community of TELEGRAM is https://t.me/JasminerCommunity_Chinese,
and the English community of TELEGRAM is https://t.me/JasminerCommunity.
3. JASMINER strongly condemns illegal acts that impersonate "JASMINER customer service staff" or deceive customers/users. If found, an in-depth investigation will be conducted. JASMINER reserves the right to take legal action. Please beware and report to us if you encounter any suspicious acts.
Please stay alert and do not believe unofficial news about JASMINER. If you have any questions, don't hesitate to contact the official customer service.
More product announcements, exciting events, and the latest news will be released on JASMINER's official new website (the only official website), www.jasminer.com! Thank you for your trust and support. All of us at JASMINER wish you a good and lucky day!
JASMINER
April 22, 2022
April 22, 2022